>iPhone 3G Saga continues…


>It has been a month since my first set of emails went out to Apple Feedback and the tech blogs, iLounge, TUAW, Endgadget, and Gizmodo. I have updated after the 4.0.1 change but my troubles have stayed the same or gotten worse. The new iOS4 locks up and crashes often. Still no recognition of my camera when plugged into my laptop. I did complete a restore and update before attempting this. I have reproduced the podcast downloading error on multiple occasions at home and at work. I know this probably sounds like a broken record but I just want a phone that works. Please help.

Yesterday, I went to the new Apple Store/Genius Bar in Lexington, KY and was told that they would order me a replacement 3G. I don’t know for sure if this will be a new one or a refurb but I am skeptical. I am also wondering if it comes out of the box with iOS4 does that mean Where does that leave me again? My deepest concern is the fact that my original letter sent to Apple has gone unnoticed.

I plan on writing another comment here after I hear back from the Apple Store rep.

>iPhone update



Image representing Picasa as depicted in Crunc...
Image via CrunchBase

I have contacted/emailed Engadget, TUAW, and Macworld hoping to generate a response or at least some answers about the quality control issues I mentioned in my Open Letter. Since this morning, I have completed three full restores, all of which were backup from February. The first one was prompted by an iTunes download glitch.  I attempted to download two podcasts, the downloads failed and wiped my entire music catalog off of the iPhone. So I decided to restore to a previous backup. While using the first restore, I belieive I may have found one possible solution to the camera issue. Picasa may be deleting info packets as it deletes pictures after downloads.  I attempted to download some random pics as a test for the now working driver; then, deleted them using Picasa, like I’ve done in the past. Immediately afterward the computer no longer recognized the camera. After a second reboot (again the February backup) no problems until Itested the camera driver and it happened again.  Hence a third restore was necessary. The third time I used the Windows Photo Gallery manager and deleted the pics using the iPhone, no problems.

It seems to be working now, but at least three phone calls were bumped directly to voice-mail during the day, two before and one after the restores. This has been a newly recurring event  since about mid-May but is starting to occur more often now.